Shipping Policy – Veltrix

At Veltrix, we are committed to delivering your orders quickly and safely. Our goal is to provide a smooth and reliable shipping experience for all our customers across Saudi Arabia.

Order Processing

All orders are processed within 1–2 business days after confirmation. Once your order is confirmed, our team begins preparing it for shipment.

Delivery Time

Orders are usually delivered within 3–7 business days across Saudi Arabia. Delivery times may vary depending on your location, courier service, and public holidays.

Shipping Charges

We are happy to offer free shipping across Saudi Arabia on all orders. There are no hidden fees or extra shipping costs.

Order Tracking

Once your order has been shipped, you may receive a tracking number that allows you to track your package until it reaches your doorstep.

Delivery Partners

To ensure fast and secure delivery, we work with trusted courier partners such as the following:

SMSA Express
Aramex
DHL eCommerce
Other reliable local delivery services

Cash on Delivery (COD)

For your convenience, Veltrix offers Cash on Delivery (COD) across Saudi Arabia. You can pay for your order when it is delivered to you.

Delivery Issues

If you experience any issues with your delivery or have questions about your shipment, please contact our support team, and we will be happy to assist you.

Email: support@veltrix.store

Our team usually responds within 24 hours.